Terms and Conditions

Effective Date: June 5, 2025
Last Updated: August 15, 2025

Welcome to G. Ace Tours. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before booking or using our services.

1. About Us

G. Ace Tours is an official affiliate partner of 12go.asia, a trusted global travel and transportation ticketing company. We provide an online platform where you can conveniently search, compare, and book tickets for buses, ferries, trains, flights, and other travel services.

2. Acceptance of Terms

By using our website, you confirm that you:

  • Are at least 18 years old, or have the consent of a parent/guardian.

  • Have read, understood, and agree to these Terms and Conditions.

If you do not agree to these terms, please do not use our website.

3. Booking and Payments

  • All bookings are processed through 12go.asia’s system.

  • Prices are displayed in Philippine Pesos (₱) or other available currencies, and may vary depending on demand, availability, and exchange rates.

  • We accept various payment methods including Maya, GCash, and major credit cards.

  • Full payment must be made at the time of booking unless otherwise stated.

4. Confirmation and Tickets

  • After payment, you will receive an email confirmation from 12go.asia with your booking details and ticket information.

  • Please check your email (including spam/junk folders) to ensure you receive your booking confirmation.

5. Cancellations, Changes, and Refunds

  • Cancellation, rebooking, and refund policies are subject to 12go.asia’s terms and the terms of the transport provider.

  • Certain tickets may be non-refundable or may incur fees for changes/cancellations.

  • We advise you to review the provider’s policy before booking.

6. Travel Requirements

  • Passengers are responsible for ensuring they have all necessary travel documents (passports, visas, permits, IDs, etc.) for their trip.

  • Some destinations may have specific COVID-19 or health requirements; it is your responsibility to comply.

7. Liability Disclaimer

  • G. Ace Tours acts solely as a booking intermediary between you and the transport providers listed on 12go.asia.

  • We are not responsible for delays, cancellations, accidents, loss, or damage caused by the transport providers.

  • Any disputes or claims must be directed to the respective provider in accordance with their terms.

8. Privacy and Data Protection

We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website means you accept the updated terms.

10. Contact Us

For questions, assistance, or concerns, please contact us:

G. Ace Tours
📧 Email: gacetours@gmail.com
🌐 Website: www.gacetours.com