Privacy Policy

Effective Date: June 5, 2025
Last Updated: August 15, 2025

At G. Ace Tours, your privacy is our priority. We are committed to safeguarding your personal information and ensuring that your online experience with us is safe, secure, and enjoyable.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make bookings, or interact with us through our services.

1. Information We Collect

When you use our website or services, we may collect:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a booking or send an inquiry.

  • Booking Information: Travel destinations, trip dates, preferred transportation modes, and passenger details.

  • Technical Data: IP address, browser type, operating system, and browsing activity on our website.

  • Communication Records: Messages, inquiries, or feedback you send to us.

2. How We Use Your Information

We collect and use your information for the following purposes:

  • To process and confirm your travel bookings.

  • To communicate with you regarding inquiries, promotions, or updates related to your trip.

  • To improve our website, services, and customer support.

  • To send special offers, promotions, or travel tips (only if you’ve opted in).

  • To comply with legal requirements and prevent fraudulent activities.

3. Sharing of Information

We may share your information with:

  • 12go.asia (our travel ticketing partner) for booking processing and travel arrangements.

  • Payment Gateways (Maya, GCash, PayPal, major credit cards) for secure payment transactions.

  • Service Providers who assist us in running the website, customer support, or marketing campaigns.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Security of Your Data

We use industry-standard encryption and security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but this may limit some site functionalities.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Request deletion of your personal data (subject to applicable laws).

  • Opt out of receiving marketing communications at any time.

7. Third-Party Links

Our website may contain links to external websites (including 12go.asia). We are not responsible for the privacy practices of these websites, so we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us at:

G. Ace Tours

📧 Email: gacetours@gmail.com

🌐 Website: www.gacetours.com